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Frequently Asked Questions
Find answers to common questions about our greenhouse structures, irrigation systems, and climate control solutions.
General Questions
What types of greenhouses does GreenBuild manufacture?
We specialize in a wide range of commercial greenhouse structures including Venlo (glass), Gothic Arch, and Poly Tunnels. We also offer custom-engineered solutions tailored to specific crops and climatic conditions. All our structures are designed for maximum durability and light transmission.
Do you offer international shipping?
Yes, GreenBuild ships and installs greenhouse projects globally. We have successfully completed projects in North America, Europe, Asia, and Australia. Our logistics team handles all necessary documentation and freight arrangements to ensure your materials arrive safely and on time.
How do I request a quote for a project?
You can request a quote by clicking the “Request a Quote” button in the top right corner of our website, or by visiting our Contact Us page. Please provide as much detail as possible about your project requirements, including location, desired size, and crop type, so our engineers can provide an accurate estimate.
Installation & Construction
Does GreenBuild provide installation services?
Yes, we offer full turnkey installation services. Our experienced construction crews can handle everything from foundation work to the final glazing and systems integration. Alternatively, we can provide a supervisor to guide your local team if you prefer to manage the labor yourself.
How long does a typical greenhouse construction take?
The timeline varies significantly based on the size and complexity of the project. A standard 1-acre Poly Tunnel might take 4-6 weeks, while a large-scale Venlo glass facility with integrated climate controls could take 4-8 months. We provide a detailed project schedule during the planning phase.
What kind of site preparation is required?
Site preparation typically involves leveling the ground, ensuring proper drainage, and preparing the foundation (concrete piers or ring foundation). We provide detailed civil engineering drawings and specifications for your local contractors to follow before our structure arrives.
Products & Customization
Can I integrate third-party equipment with your structures?
Absolutely. While we offer our own comprehensive range of climate control, irrigation, and lighting systems, our structures are designed with flexibility in mind. We can collaborate with your preferred vendors to ensure seamless integration of any third-party equipment.
What is the snow and wind load rating of your greenhouses?
All our structures are engineered to meet or exceed the local building codes of the installation site. We customize the steel framework to handle specific wind speeds and snow loads required for your geographic location, ensuring the safety and longevity of your investment.
Maintenance & Support
Do you offer maintenance contracts?
Yes, we offer comprehensive annual maintenance contracts. These include routine inspections of the structure, glazing, and mechanical systems (vents, screens, doors) to identify and address potential issues before they become costly repairs.
How can I get technical support for my ClimateControl AI?
Our technical support team is available 24/7. You can reach them via our dedicated support hotline or email. For ClimateControl AI users, we also offer remote diagnostics where our engineers can securely access your system to troubleshoot software issues instantly.
Still have questions?
Our expert team is here to help you find the perfect solution for your growing needs.